Student Problem Resolution
Which administrative office do I talk to? This guide briefly attempts to help clarify the roles of the Center for Medical Education in English, the Bursary Office, the University’s Dormitory Administration, and the new Residential Advisor’s (RA) system in resolving student problems.
Center for Medical Education in English (Dean's Office)
Center for Medical Education in English can help students in all matters concerning grades, documentation such as transcripts, letters of enrollment and fees paid, indexes, information about courses, medical check-ups, and other academic matters. Importantly, the CMEE is also responsible for the disciplining of students that fall out of line with either university or dormitory regulations.
Please note that CMEE does not control the Dormitory Administration. CMEE's staff is responsible for facilitation of contact ONLY between 1st year students and the Dorm Administration in terms of student room assignments. Any other dormitory related matters should be directed to the Dormitory Administration instead. Any student grievances against other students concerning the dormitory must be presented to the Residential Advisor system by contacting an RA, and NOT to the Dean’s Office or the Dormitory Administration.
Student Advisor
Andrzej Jawień, M.D., e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Dr. Jawien works as a mediator between the deans and the students, and is the first point of contact regarding students’ concerns in the following areas: academic issues, social matters, and general problem-solving.
Office hours: 1:30-3:30 PM, Tuesdays (except holidays)
Location: first floor, room no. 8 at the Dean’s office at 41 Jackowskiego St.
Dormitory Administration
The Dormitory Administration has authority in matters of student room assignments in the dormitory, signing into and out of dormitory rooms, managing keys, repair of damages, security issues, and dormitory related documents. The Dormitory Administration handles dormitory fees payable in PLN. Please be aware that the Dormitory Administration is responsible, in cooperation with the Residential Advisors, for enforcement of dormitory rules and regulations.
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it., +48 61 658 40 02
Bursary Office
The Bursary Office is concerned with financial matters and therefore handles tuition fees, dormitory deposit refunds, other types of refunds, payment corrections and any other monetary issues. Please be advised that as far as the dormitory fees are concerned the Bursary Office is responsible only for fees payable in USD. The Dormitory Administration handles dormitory fees payable in PLN.
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it., +48 61 854 72 21
Residential Advisors
Residential Advisors are responsible for promoting a community environment in the dormitory. In addition, RAs act as contact persons in all matters for advice and support of dormitory residents. Together with the Dormitory Administration, RAs are also directly responsible for the enforcement of university policies (rules and regulations) concerning the dormitories.
Finally, please be aware that the Dean’s Office must be contacted when students plan to be absent from the university (such as attending electives in the U.S.). Additionally, the university Dormitory Administration must also be informed if the student is a resident in the dormitory.
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.
NOTE: This information is meant only as a guide for students. Please consult the university rules and regulations for detailed information.